No Returns or Refunds Policy
Overview
At Fullerton Legends and Legacies Book project, we are committed to providing high-quality products that meet your needs. Due to the nature of our products and services, all sales are final. We do not accept returns, exchanges, or provide refunds once the purchase has been completed.
Exceptions
We understand that exceptional circumstances can occur, and we may consider offering a refund or exchange under the following conditions:
• Defective or Damaged Products: If your product arrives defective or damaged, please contact us within 10 days of receiving your order. We may require photos of the defective or damaged item, and upon verification, we will provide a replacement or store credit at our discretion.
• Incorrect Orders: If you receive the wrong product, please notify us within 10 days of receipt, and we will arrange for the correct item to be sent to you.
How to Contact Us
If you believe your situation meets the criteria for an exception, please reach out to our customer service team at [your contact email/phone] with your order number and details about the issue. We will review your case and respond within 10 business days.
Important Notes
• We encourage all customers to carefully review their orders before completing the purchase to ensure accuracy.
• Fullerton Legends and Legacies Book project reserves the right to deny any return, refund, or exchange request that does not meet the criteria outlined above.
Thank you for understanding and for your continued support of the Fullerton Legends and Legacies Book project.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Need help?
Contact us at {email} for questions related to refunds and returns.